UK SME offering 0% commission app and e-commerce platform seeks commercial agency and license agreements

This innovative technology company, based in the North East of England, has developed an e-commerce solution for companies who want to sell their products and services on line, avoiding the pitfalls of standard solutions. Large e-commerce marketplaces offer a wide customer base but charge commission on sales and do not share customer data with the businesses for direct orders. Businesses are often unfairly penalised for not being responsive enough and for not meeting the terms of the marketplaces in favour of customers. Some of the larger corporate platforms offer an alternative for a business to set up their own e-commerce shop, but they charge commission over a certain turnover on each sale and do not offer mobile apps for customer ordering and lack the operational tools that small-medium businesses require. Any customisation required on some of the larger platforms can be very costly. This innovative app has been developed for businesses who have small margins and want to sell direct to their customers without paying commission on each sale. The app helps to receive and manage repeat orders and be in control of customer data for future marketing purposes. Instead of creating their own e-commerce websites which can be a challenge to maintain, update and backup, and do not offer mobile applications and operational tools, businesses can enjoy this new all-in-one e-commerce solution that gives customers choices that no other platform offers: • E-commerce website with payment gateway of choice • Branded customer app on both Apple and Android to increase repeat orders • A complete retail and wholesale management platform that offers product variations, bulk discounts, multi-buy discounts, membership discounts, personal pricing and stock control • Sales rep apps for field sales staff and in-store sales team for them to show product details, send quotes and product brochures direct from the app and collect potential customer data for future marketing, see opportunities and customers on a map view and work out the route, view customer’s purchase history and even collect payments if they have access to do so. • For service-based businesses such as vets, nail bars or hairdressers, the app allows customers to book and pay for appointments online. This e-commerce app is just one of a suite of apps that includes operational apps for managing staff schedules/rota/shifts linked with facial recognition attendance; for ensuring quality and compliance; for tracking and maintaining building and equipment; for recruitment and digital signs; for collecting customer feedback; for managing staff, suppliers and contractors; and for delivering direct to customers with own delivery drivers. The co-operation types they are looking for are a commercial agency agreement and or a license agreement.