Dutch software company, specialized in workshop software for scheduling maintenance for the retail automotive industry offers license agreements

A Dutch company specializes in the development of workshop software tools and services for retail automotive sales and after sales scheduling. The software can be regarded as so called Software-as-a-Service (SaaS) software and consists of different modules: i. for the workshop, ii. for clients to schedule their appointment, iii. for welcoming clients and iv. to plan test-drives. i. Module workshop: All appointments are displayed on one easy to read board, which helps reception, planners, customer contact centres and management to keep an overview always. The effect of the module workshop is no more lost time, no more mechanics standing around and no more unfinished work because of double appointments. In the background an intelligent capacity scheduling functionality is used that maintains, controls and corrects all appointments. It comes with order confirmations in e-mail and text message, replacement vehicle functionality and integrates with all common Dealer Management Systems. ii. Client scheduling: The planning software can be easily integrated in the user’s website. It shows customers the availability in their workshop per day/hour so they can choose their most suitable timeslot to schedule an appointment. It’s available to customers 24/7, it shows availability real-time and it enhances the end-customer’s focus and satisfaction. iii. Welcoming clients: The software is linked to a display which personally welcomes the customers when entering the workshop and guide them to the correct counter. While waiting for their car to be maintained or repaired, the display will keep them updated on the status of their car. iv. Test Drive module is an online scheduling module which can be used to manage test drives. It can be easily integrated in the client’s own website and collects vital customer relations data of customers that are interested in the dealer’s cars. Overall, the software saves time, enhances flexibility and conversion which leads to a more efficient sales process. With their developed SaaS-software the company is market leader in Belgium, the Netherlands and Luxemburg (Benelux). Currently, the company wants to expand their business worldwide. It is for this reason that the company is looking for commercial partners, preferably distributors, active in the field of automotive-retail. Optimized planning and scheduling is a key activity to enhance efficiency, customer satisfaction and customer loyalty. The company envisions a license agreement with a service provider having: a. access to a network in the automotive branch, b. an excellent knowledge of those dealers (retail) c. knowledge of the implementation and support of software tools.