Summary:
A Turkish IT company that has been specialized in information technology service management (ITSM), call-centre operation management, customer service management and enterprise-level application development looks for license agreement partners to increase its market share abroad.
Description:
The company deal with IT service management was founded in 2013 in Ankara, Turkey in a technology development area.
The company provides services on information technology service management, business process management and customer services management. In addition to these, the company provides corporate-specific business application development, integration with corporate-wide apps, project management and consultancy and maintenance services. Moreover, the company also develops a service desk software product. In addition, the company, which has been developing services with PHP (hypertext pre-processor) technologies for many years. The company provides;
• Project architecture support,
• Creation of development environment and methodologies,
• Migration between PHP versions,
• Performance studies,
• Security tests,
as institutional support.
The company offers all the works in a certain discipline, from the creation of project plans of customers projects to business and requirement analysis, from architectural design to detailed designs. The company also follows software development methodologies (Scrum, Agile, etc.) and process models that are well accepted according to the technology and design of the system to be developed according to business requirements.
The service provides an effective platform that is user-oriented, integrated with all business units and can support corporate business processes. ITIL-based (IT Infrastructure Library) service enables organizations to manage, monitor and measure IT processes within a certain discipline. The services are using in the following sectors; public, energy, manufacturing, e-commerce, automotive, aviation and defence, banking and insurance, technology, telecommunications and media, health and health projects, platform providers, infrastructure services, outsourcing services. It is used in the fields of ITIL compliant IT services management, service level management, health services process management, call-centre support line, corporate process management, field operations management, maintenance process management.
The company is already active in Turkey since 2013 and aiming to be active in Europe through license agreements. Since this is the case, they are looking for new partners in the European market for international market development.
Type (e.g. company, R&D institution…), field of industry and Role of Partner Sought:
The company is looking for partner/partners in the IT market that can act as an integrator in Europe. The partnership/cooperation will be based on a license agreement. The ideal partners should have work in the field of IT and have knowledge about IT infrastructure library and IT service management.
External code:
BOTR20210316001